ZoodMall HelpDesk

Delivery time is from 20 to 45 business days or up to 60 calendar days if the customer ordered from a foreign seller.  Delivery is to the nearest post offi...

To check where the customer's order is, you need: 1.Go to the BO and press the "Order management" button 2. Select "All orders&qu...

The customers can find out their order number or track number in the app ZoodMall, to do this: 1. Go to the ZoodMall app and press the "Account"...

A postal code is an address (made up of post office numbers) that refers to your primary residence address .

You can find the postal code for your city/village/region on your local postal service website  https://www.pochta.uz/ru/component/content/article.html?id=9...

All payments are processed through PCI DSS certified payment gateways. Thanks to this information about your card and payment is transmitted in an encrypted...

Unfortunately, you will not be able to postpone receiving your item. You need to receive your item from your post office as soon as the post office contacts...

As soon as the payment is completed successfully, you will see a "successful payment" confirmation in the form of a pop-up window. And you will al...

Yes, to do this, please go to  Account - Account settings -  Delivery address Add a delivery address

If you order foreign goods, delivery is handled by Uzbekistan State Post. If you order local goods, delivery is handled by Fargo or EMU courier servi...