This reason for on hold means that there is not enough evidence for a refund.
Refund agent sends an e-mail telling the customer to upload a photo or video through the app.
The customer must upload the photo within 3 calendar days.
What does the status On hold "Waiting for additional evidence" mean ? Print
Created by: Aziz Emurlaev
Modified on: Thu, 24 Feb, 2022 at 8:03 PM
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