Information on installment (ZoodPay)

Questions about Zoodpay

What is a ZoodPay installment?
ZOODPAY installments is an opportunity to buy goods in 4 or 6 installments, without interest as clarified below: Installment * 4:  1. ZoodPay is a type of...
Fri, 25 Feb, 2022 at 4:55 PM
How can I get approved for a ZOODPAY installment ?
To get the limit on purchases in installments, the customer must go to the section "ZOODPAY" in "ZOODPAY & ZOODMALL" App, the button...
Fri, 25 Feb, 2022 at 5:06 PM
What are the terms to get an installment?
Below you will find the needed info to be allowed to place an Installment order: 1-Face photo: Take a picture of your face from the right angle (pictures f...
Fri, 25 Feb, 2022 at 5:16 PM
How to buy in-store using ZOODPAY installment?
You need to choose the product you like, go to the cashier and say that you want to buy using ZOODPAY installments. You must have the ZOODPAY & ZOODMAL...
Fri, 25 Feb, 2022 at 5:27 PM
Is it possible to increase the limit for buying in installments ?
You cannot increase or decrease the ZOODPAY installment limit, but whenever you purchase and pay on time, the limit may increase automatically. 
Fri, 25 Feb, 2022 at 5:31 PM
Can a customer refund a product if bought at an offline store?
To apply for a refund, you must contact the retailer of the store where you purchased the product and follow the rules of the store. Once ZoodPay & Zoo...
Fri, 25 Feb, 2022 at 5:38 PM
I was rejected for installments, can I know the reason for the rejection?
The Reasons for rejection from installment may be the following: 1. Make sure that you have enough funds on your Card. (At least 1/4 of the order's amo...
Fri, 25 Feb, 2022 at 5:46 PM
How can I know my payment date and how can I pay in advance?
ZOODPAY will send you a SMS 3 days before the payment date, and the payment will be automatically deducted from your account.  You can also pay in advan...
Fri, 25 Feb, 2022 at 6:21 PM
What are the penalties if I have a delay in my payment?
If you fall overdue, we recommend you to pay your next payment as soon as possible.  The system will trigger your payment and you will become an active Zoo...
Fri, 25 Feb, 2022 at 6:35 PM
Will I be assessed a fine or penalty for delayed payment?
The company has the right to charge you a penalty of 7USD(Bank rate 3900) 27,300LBP in case of any delay in payment and you will be notified about it.  Als...
Fri, 25 Feb, 2022 at 6:43 PM