Information on refund

What does "Reimbursement" status mean?
After confirming the cancellation of your order (dispute), the order status will change to "Reimbursement".
Wed, 19 Jan, 2022 at 6:08 PM
I used a coupon when I was ordering, will the used coupon be refunded when I cancel the order?
If you used a coupon and your order is cancelled for the reasons listed below, we will restore your coupon: 1) The order was cancelled by the seller. ...
Thu, 24 Feb, 2022 at 8:46 PM
Can ZoodMall transfer the refunded amount to a new order?
Unfortunately, our system does not have this feature. But we can provide you with a coupon with the same amount of the refund. You can use it as a discount...
Thu, 24 Feb, 2022 at 8:48 PM
Why is my order cancelled?
As there are more than a million products on ZoodMall a few of them might be out of stock. But we are working on our stock optimization but these cases are...
Thu, 24 Feb, 2022 at 8:57 PM
How to cancel a dispute? (refund request)
If you change your mind about making a return or a refund request or want to close the dispute, please write to us in the online chat in ZoodPay & ZoodM...
Thu, 24 Feb, 2022 at 8:59 PM
Refund Status Chart
                                                                                                            Order cancellation Statuses  Сross  Local To...
Thu, 24 Feb, 2022 at 9:09 PM
Requests Claim,Knox and Payments
Google форма :  https://docs.google.com/forms/d/e/1FAIpQLScAte0_ZOnoibuZ8AUkUptgsOG-bIzkUxiq56xzpnlEq5q-2w/viewform   Для ответа нужно перейти в Claim файл:...
Fri, 1 Apr, 2022 at 4:24 PM